Customer Reviews

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DealerRater Aug 3, 2019

This is the third car I have purchased from a remote dealer and the first time it has been a poor experience. Gave a credit card deposit to salesman for the advertised price on a Saturday and on Tuesday when the paperwork was sent the price of the car was now $750 more "because they had done more work on it". Salesman had said extra work had been to refurbish rims and repair air dam/front bumper. Rims looked great no work had been done on bumper at all. Advertised as having nav/vehicle interaction screen twice in add ...

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DealerRater Jul 12, 2019

Jordan and Alex are shining examples of professionals that truly care for their clients. They go out of their way to provide a great customer experience and do it with a smile on their faces, First class!

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DealerRater Jun 23, 2018

Our sales rep was awesome and provided a great buying experience for us. He answered all of our questions, was extremely knowledgeable, and helped us find what we were looking for.

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DealerRater Jun 19, 2018

Our sales person, Robert Bilek was quite sensitive in listening to our needs, and that was much appreciated. My Velar was in transit and delayed for over a week, and he deligently texted us every single day. The sales manager (sorry to have forgotten your name 😟), when we finally got the car was very engaging in educating us on the apps and extras we might or not want that went with the car. My Velar, unfortunately came with a chip on the trunk lid and it took several trips,and almost a full day total of going back and forth ...

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DealerRater Jun 14, 2018

From our first call to Aviva DeVito to our sales consultant Thomas Rondello it was a pleasant experience .I would highly recommend purchasing a pre owned vehicle form Jaguar Land Rover Monmouth. We experienced no pressure and genuine concern.. Ruth Allen

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DealerRater May 22, 2017

Bought my second car from Alfreda and the Jaguar Monmouth guys! It was a great experience. I was looking for an XE and she answered all my questions and gave me all the details I was looking for. As I knew exactly what I wanted, we agreed on a deal over the phone and she offered me a fantastic price. ( being an existing customer probably helped her know i was a serious buyer). Once at the dealership, we went over the lease details one final time , everything was exactly as we had discussed on the phone. No surprises or new &...

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DealerRater Dec 1, 2016

Very friendly and honest through the entire process. Shopped the F Pace in other dealerships that were closer to home. These guys did the best for price and car was delivered a month early.

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DealerRater Oct 18, 2016

I bought my Jaguar S-Type last year from a very sleazy dealership (Cherry Hill Jaguar). Since my purchase I have had nothing but issues, none covered under my well over-priced warranty. Despite my anger at the other dealership the service at Monmouth is light years better than the service at the other dealership. From the team who checks me in and takes my keys to the service person (Amanda Johnson), I feel valued and completely respected.... none of the sleazy "take your money and head for the hills" crap I have seen at other dealerships. Despite my being ...

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