Customer Reviews

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Cars Apr 7, 2021

I’m presently on my 2nd Jag - thanks to Tom Rondello’s great work, and a team of true professionals who keep their Dealership running like a well-oiled machine! When the Service Department says they’ll get something done quickly, it’s done before you get a cup of coffee! Tom takes the time to answer all concerns and questions, and makes the customer feel “special”, not pushed into buying a car. The sign-in is done in no time, thanks to Mo and His team, and you never leave without having your questions answered. I’m not one to ...

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Cars Mar 26, 2021

I buy multiple vehicles a year so I’m an experienced buyer Sales associate Adel and sales manager Pete were respective and efficient and treated me well Entire process was professional and easy I’ll be back when I’m ready to purchase again

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Cars Mar 16, 2021

Very professionally run business. Great customer service agents that are very attentive to your needs. Quality of work is always of a very high quality.

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Cars Feb 2, 2021

Stacia Hargrove was a pleasure to work with. She met all my needs and was a bright sunshine to be around. I would recommend anyone to your company. Thank you

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Cars Jan 31, 2021

Kept me informed through process. Repair finished under time estimated. Car was clean inside and out. I waited for repair. Everyone that I crossed was very friendly.

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Cars Jan 5, 2021

Pleasant experience!!! Very nice and hardworking. She took the time to help me with my needs. Appreciate everyone at Land Rover monmouth. Thank you very much!! She was great!!!!

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Cars Dec 15, 2020

Service guy Michael did outstanding job, spoke with a sales man following day for a trade in quote on my two Jaguars, he was going to call me back with a unseen quote, But he Never Called me Back , I’m Disappointed my have perched a new Jaguar .I’m going to try another dealer.

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Cars Nov 21, 2020

Our car buying experience at Monmouth Jaguar was one of the best buying experiences we have had in a long time, Adel was great, it wasn’t a long drawn out day we were driving away with our beautiful new car within 2 hours, that’s amazing ! Thank you for a great experience see you in 36 months !

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Cars Oct 9, 2020

This is the Best sales person. She made us feel like family. Got the job done and got payments lower than expected Go see Stacia

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Cars Aug 31, 2020

I really like shopping at this dealership no pressure and the salesperson Tom Rondello made me feel comfortable and had all my needs met. I would recommend this dealership to everyone

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Cars Aug 31, 2020

Excellent in all phases of the full experience Service advisor and the actual device were courteous and of the highest quality I would recommend the dealer to everyone

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Cars Aug 28, 2020

Bought a pre-owned Ftype from Tom a week ago. Cosmetic repairs done satisfactorily prior to committing to the car. Delivery was smooth. He was a total professional. Mohammed, in the business office, was personable and a complete gentleman. Did not high-pressure me to purchase additional services. I met 2 managers. Very personable. So far so good!

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Cars Jul 27, 2020

Smoothest service appointment ever. Customer service was fantastic. Made me feel like they’ve known me for years. Will definitely be visiting again. Thanks for everything Joe!

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Cars Jun 7, 2020

Jim took great care of my wife and I. He made it so easy and enjoyable to do business. Brand new dealership. Large selection of cars. I will never go elsewhere. Highly recommend Jim for anyone looking for a hassle free buying experience

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Cars Jun 5, 2020

Went to the all new Monmouth Jaguar location. The place is BEAUTIFUL! Such a huge inventory and so conveniently located. Jim Hirsch helped us out and we finally have the Jaguar of our dreams at a price waaaay better then the others. He was fantastic to do business with and made us feel special taking the time to go over the vehicle. I’m amazed at his vast product knowledge. kind, honest, and sincere when it came to understanding our needs. He really is The Jaguar Land Rover Guy aka The JLR Guy. Ask for him by name. You won’...

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Cars Jun 3, 2020

There isn’t anyone better then Jim Hirsch. He made the entire buying process easy, fun, and extremely smooth. Everyone at Monmouth was exceptional but dealing with Jim was spectacular. He is a true professional and I couldn’t be happier. I will surely tell everyone to go see him.

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Cars Jan 4, 2020

Adel was fantastic to work with. Made the entire process very easy and he was more than accommodating in working around our schedules. Very knowledgeable!

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Cars Dec 28, 2019

Scott Scordo is a very professional, reliable, friendly and persistent dealer. He made sure we made the best deal and to meet our needs. I am very pleased with our lease, and know I’m in great hands.

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Cars Oct 29, 2019

Adel Erakky was very helpful and professional in my purchase of a f-type. this is my 2nd jaguar and have never had a problem with this dealership from sales to service they are top notch

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Cars Oct 14, 2019

Wanted to give a shout out to Shelton Neville, at Land Rover in Ocean township. He was very accommodating to our needs and very knowledge. Thank you Shelton.

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Cars Sep 4, 2019

Deal was done over phone . Lower price and many more optional equipment included. I have bought multiple cars from them only dealer that never disappoints.

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DealerRater Aug 3, 2019

This is the third car I have purchased from a remote dealer and the first time it has been a poor experience. Gave a credit card deposit to salesman for the advertised price on a Saturday and on Tuesday when the paperwork was sent the price of the car was now $750 more "because they had done more work on it". Salesman had said extra work had been to refurbish rims and repair air dam/front bumper. Rims looked great no work had been done on bumper at all. Advertised as having nav/vehicle interaction screen twice in add ...

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DealerRater Jul 12, 2019

Jordan and Alex are shining examples of professionals that truly care for their clients. They go out of their way to provide a great customer experience and do it with a smile on their faces, First class!

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DealerRater Jun 23, 2018

Our sales rep was awesome and provided a great buying experience for us. He answered all of our questions, was extremely knowledgeable, and helped us find what we were looking for.

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DealerRater Jun 19, 2018

Our sales person, Robert Bilek was quite sensitive in listening to our needs, and that was much appreciated. My Velar was in transit and delayed for over a week, and he deligently texted us every single day. The sales manager (sorry to have forgotten your name 😟), when we finally got the car was very engaging in educating us on the apps and extras we might or not want that went with the car. My Velar, unfortunately came with a chip on the trunk lid and it took several trips,and almost a full day total of going back and forth ...

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DealerRater Jun 14, 2018

From our first call to Aviva DeVito to our sales consultant Thomas Rondello it was a pleasant experience .I would highly recommend purchasing a pre owned vehicle form Jaguar Land Rover Monmouth. We experienced no pressure and genuine concern.. Ruth Allen

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Cars Apr 25, 2018

I've owned many luxury vehicles throughout the years and never have I had such an amazing purchase experience than at Jaguar Monmouth. My Sales Specialist, Robert Bilek is extremely knowledgeable of Jaguar products and expertly facilitated my purchase from start to finish. Robert was able to find the perfect vehicle that fits my needs and lifestyle. His professionalism, dedication, and attention to detail ensured a positive experience. I will highly recommend Sales Specialist, Robert Bilek and Jaguar Monmouth to family, friends, and colleagues.

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DealerRater May 22, 2017

Bought my second car from Alfreda and the Jaguar Monmouth guys! It was a great experience. I was looking for an XE and she answered all my questions and gave me all the details I was looking for. As I knew exactly what I wanted, we agreed on a deal over the phone and she offered me a fantastic price. ( being an existing customer probably helped her know i was a serious buyer). Once at the dealership, we went over the lease details one final time , everything was exactly as we had discussed on the phone. No surprises or new &...

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DealerRater Dec 1, 2016

Very friendly and honest through the entire process. Shopped the F Pace in other dealerships that were closer to home. These guys did the best for price and car was delivered a month early.

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DealerRater Oct 18, 2016

I bought my Jaguar S-Type last year from a very sleazy dealership (Cherry Hill Jaguar). Since my purchase I have had nothing but issues, none covered under my well over-priced warranty. Despite my anger at the other dealership the service at Monmouth is light years better than the service at the other dealership. From the team who checks me in and takes my keys to the service person (Amanda Johnson), I feel valued and completely respected.... none of the sleazy "take your money and head for the hills" crap I have seen at other dealerships. Despite my being ...

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